How to Cancel a ShortMax Subscription — When Two of Them Share a Name

Before you can cancel a ShortMax subscription you have to answer a question ShortMax makes unusually hard: which subscription do you have?

Apple’s US App Store listing for ShortMax, read on 23 August 2026, shows five separate recurring entries. Two of them are priced at $9.99. Three of them are priced at $19.99. Every one of the five carries the same developer-supplied name: Weekly Pass Pro. Apple publishes the price and the label; it does not publish what any tier unlocks, and neither does ShortMax.

So “cancel my Weekly Pass Pro” is not yet an instruction. It becomes one only after you have found the specific entry that is billing you, and that entry lives in a store account rather than inside the app.

Cancelling happens at the till, not in the shop

Whoever took your money is the only party who can stop taking it. There are three possibilities and they do not overlap:

You signed up on	The biller is	Cancel from
iPhone, iPad or a Mac	Apple	The Subscriptions list in your Apple Account settings
An Android phone	Google	The subscriptions list in the Play Store
A web page, by card or wallet	Whatever processor that page used	That site’s own billing page

Uninstalling ShortMax does not touch any of these. Neither does deleting your in-app profile, signing out, or switching phones. The mandate sits with the store, not with the app, and it keeps renewing against an app you no longer have.

Finding which one it is

Open both store lists and look. That is faster than reasoning about it, and it is the only method that cannot mislead you.

If you would rather work from paper first, search your email for ShortMax receipts and read the sender, not the body. The company that emailed you the receipt is the company holding the mandate.

We are deliberately not telling you what a ShortMax charge is called on a bank statement. We have not verified any billing descriptor, and a guess there is worse than nothing — people cancel the wrong service on the strength of a half-matching statement line.

If ShortMax appears in neither list, resist the conclusion that the billing has stopped. Far more often the subscription is sitting under an account you are not currently looking at: a second Google account on the same handset, an older Apple Account, or a purchase made by someone else in the house.

The Apple path

1. Open Settings.
2. Tap your name at the top to open your Apple Account.
3. Open Subscriptions.
4. Find the ShortMax entry. If two ShortMax entries appear, treat them separately — an active one and a lapsed one look similar at a glance.
5. Use the cancel control on the entry that is still renewing, and confirm.

That is the path, not a transcript of the screen. Apple moves this wording between iOS releases and we have not re-checked it against the version on your device. You do not need ShortMax installed to do any of it.

The Google Play path

1. Open the Play Store.
2. Open the account menu.
3. Go to Payments & subscriptions, then to the subscriptions list.
4. Open the ShortMax entry.
5. Cancel there, and follow the confirmations through to the end.

An empty list usually means the wrong Google account is active on the phone rather than that nothing is being billed. Switch accounts and look again before you close the tab.

If you paid on a website

There is no single route, because the billing belongs to whichever processor the page used rather than to ShortMax. Sign in on that site and look under account, billing, membership or subscription.

If a wallet like PayPal sat in the middle, the merchant’s own account page is still the route we are willing to vouch for. Wallets do have their own recurring-payment controls, but we have not opened those screens for this merchant and we are not going to describe menus we have not used.

Do not try to end it by cancelling the card. That removes a way to pay; it does not end the agreement, and we have no verified data on how any of these billers respond to a failed charge.

What cancelling settles, and what it leaves alone

Cancelling is an instruction about the next renewal. It does not claw back the period you have already paid for, it does not end today’s access, and it is not a refund request.

It also leaves your coin balance exactly where it is. A coin top-up is a one-off purchase, not a plan — there is nothing recurring to cancel there, and cancelling a subscription does not burn the coins you already hold.

To confirm it worked, reopen the same entry and check that it now describes an ending rather than a renewal. We are not quoting the exact phrasing, because that phrasing changes between releases; what matters is that the word “renew” has stopped applying to you.

Do it on the day you decide rather than on the day the money is due. We have no verified figure for how late a cancellation still catches the next charge on either store, and only the store billing you can answer that for its own system.

Refunds are a different conversation

Cancelling stops what has not happened yet. Recovering what has already gone is a separate request, aimed at whoever billed you: Apple through its own purchase-support channel, Google through Play’s purchase support, a web merchant through its own support desk. In each case, ask about the individual charge, not about the app in general.

We have not verified either store’s refund criteria and we are not going to estimate your odds.

Why there are no in-app screenshots here

Because we have not opened them. A screenshot one release out of date walks somebody into a dead end while the renewal date arrives, which is worse than sending them straight to the store list. The store paths above are the ones that actually stop the money, and they are the ones we can give you without inventing a screen.

What that subscription was replacing

If cost is the reason you are cancelling, it is worth knowing what the alternative costs, because ShortMax does not publish that figure either.

Here is what we can source. Apple’s US listing on 23 August 2026 shows one-time coin purchases at $3.49, $4.99, $9.99, $14.99 and $24.99. Those are real prices, published by Apple. Two limits ride with them: Apple shows only its ten most popular in-app purchases rather than a full price list, so this is the visible part of it, and we have not verified any tier inside the app itself. What Apple does not state anywhere is how many coins any of them buys, or how many coins an episode costs — and without both halves, a price is not a rate.

On 25 August 2026 we collected 483 ShortMax reviews from Apple’s own review feed and pulled every cost figure out of them by script. The reports are thin but they are consistent, and they are the only public source we have found for either half:

What reviews report	Number of reports	Values seen
Coins to unlock one episode	4	60, 80, 80, 84
Dollars per coin	3	$0.010, $0.010, $0.0067
Coins from watching one ad	1	25
Ads available per day	2	5
Daily check-in bonus	1	30

Multiply the middle of the first row by the range of the second and an episode lands somewhere between $0.53 and $0.80. Our catalogue holds 402 ShortMax series with a median length of 60 episodes, so a typical series runs $32 to $48 if you buy every episode — and since we’ve now read the paywall off ShortMax’s own episode lists (median free opening: 10 episodes, and none of the 401 readable series is free to the end), a typical paid run from the wall onward is closer to $26 to $40. Both of those ranges are our arithmetic sitting on top of reported figures — ShortMax publishes neither number, and we have not verified either one against the app.

Updated 8 September 2026. Those medians were computed on an earlier state of our catalogue, before the collection passes of early September finished ReelShort and pruned unreachable ShortMax titles. Recomputed on the 1,885 series we hold now: ReelShort 63 (766 series, 13 to 222 episodes), ShortMax 61 (402 series, 5 to 147) and NetShort 42 (717 series, 1 to 114). The figures above are left as published — they were what the catalogue said when this page was written.

That figure is higher than the one our own coin guide uses. That guide models 60 coins an episode for every platform lacking a direct source, ShortMax included, and says so — it labels the number an estimate rather than an observation. These reports are the first platform-specific evidence we have found for ShortMax, and they put it above that shared default. We are leaving both figures visible rather than quietly picking one: an estimate that was honest about being an estimate has now met a small pile of user reports that disagree with it, and the disagreement is the useful part.

Two things must stay attached to those numbers. They come from a handful of unverified user reports, not from ShortMax, and a range built on four data points is a sketch rather than a measurement. And they are a ceiling: ShortMax publishes no free-episode counts anywhere we can read, so none of the 473 series in our catalogue has a known free allowance to subtract. Every total above assumes you pay from the first episode to the last, which nobody actually does.

The free route is worth costing too, because it is slower than it sounds. At the rates above — five ads at 25 coins, plus a 30-coin daily check-in — a full day of grinding yields about 155 coins. Against an 80-coin episode that is not quite two episodes a day. On a 60-episode median series, that is a month of showing up every day and watching ads to finish one story.

(Updated 8 September 2026: on the catalogue we hold now the ShortMax median is 61 — see the note earlier on this page.)

That figure is arithmetic on top of single-report inputs, so treat it as an order of magnitude rather than a schedule. It is enough to answer the question people usually mean when they ask whether it can be done for free: yes, and it takes about a month per series.

For what it is worth on the way out, ShortMax carries the lowest average score of the six apps we track on Apple’s US store — 3.08 across 483 reviews collected on 25 August 2026.

The short version

1. Find whether Apple or Google is billing you. Open both lists rather than guessing.
2. If there are two ShortMax entries, work out which is still renewing — the label will not tell you the price apart.
3. Cancel in the store, not in the app, and not by deleting the app.
4. Reopen the entry and confirm it now shows an end rather than a renewal.
5. Do it the day you decide, not the day the charge is due.
6. Want the current period back? That is a separate refund request to the store that took the money.

Delete the app afterwards, once the entry confirms it has stopped.